{"id":4772,"date":"2020-02-07T15:35:10","date_gmt":"2020-02-07T14:35:10","guid":{"rendered":"https:\/\/www.selit.com\/?page_id=4772"},"modified":"2026-10-21T08:15:09","modified_gmt":"2026-10-21T06:15:09","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/www.selit.com\/en\/customer-service\/","title":{"rendered":"Costumer service"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row el_class=&#8221;intro-section&#8221;][vc_column el_class=&#8221;intro-container&#8221;][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h1><span class=\"first\">SELIT<\/span><br \/>\n<span class=\"second\">customer service<\/span><\/h1>\n<p>Good products and good service belong together. You can find answers to frequently asked questions and download information here, as well as find out where you can get hold of SELIT underlays and waterproof skirtings in your area. We also let you know how to get in touch with your personal contact at SELIT.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=&#8221;after-intro-image-section&#8221;][vc_column][vc_single_image image=&#8221;1632&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row el_class=&#8221;questions-section&#8221; el_id=&#8221;fragen&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h2>Frequently asked questions<\/h2>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<div class=\"questions\"><a href=\"https:\/\/www.selit.com\/en\/customer-service\/faq\/\"><span>\u201eWhich<br \/>\nunderlay is right<br \/>\nfor me?\u201c<\/span><\/a><br \/>\n<a href=\"https:\/\/www.selit.com\/en\/customer-service\/faq\/\"><span>\u201eHow does<br \/>\ninstallation on<br \/>\nunderfloor heating work?\u201c<\/span><\/a><br \/>\n<a href=\"https:\/\/www.selit.com\/en\/customer-service\/faq\/\"><span>\u201eWhat do I need<br \/>\nto consider<br \/>\nbefore carrying out<br \/>\nthe installation?\u201c<\/span><\/a><br \/>\n<a href=\"https:\/\/www.selit.com\/en\/customer-service\/faq\/\"><span>\u201eWhat<br \/>\nrequirements<br \/>\ndo installation<br \/>\nunderlays<br \/>\nneed to meet?\u201c<\/span><\/a><\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=&#8221;knowledge-section&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1572451313399{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; el_class=&#8221;col-left&#8221;][vc_column_text]<\/p>\n<h4>Do you have any questions?<\/h4>\n<p>Do you have any questions about underlays? The answers to the most popular questions can be found in our extensive list of FAQs.[\/vc_column_text][vc_column_text]<a class=\"cta-btn-white\" title=\"Hier klicken um zu den FAQ zu gelangen\" href=\"https:\/\/www.selit.com\/en\/customer-service\/faq\/\" target=\"_self\" rel=\"noopener noreferrer\"><span>to the FAQ<\/span><\/a>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row el_class=&#8221;store-section&#8221; el_id=&#8221;haendler&#8221;][vc_column el_class=&#8221;baumarkt-container&#8221;][vc_column_text]<\/p>\n<div class=\"headlines\"><span class=\"first\">Find your <\/span><span class=\"second\">SELIT retailer<\/span><\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;after-store-section&#8221;][vc_column el_class=&#8221;after-store-container&#8221;][vc_row_inner][vc_column_inner][vc_column_text]Searching for ages is a thing of the past. Our retailer search tool tells you where you can get our products in your area straight away.[\/vc_column_text][vc_column_text]<a class=\"cta-btn-dark\" title=\"Hier klicken um zu der H\u00e4ndlersuche zu gelangen\" href=\"https:\/\/www.selit.com\/en\/customer-service\/find-a-retailer\/\" target=\"_self\" rel=\"noopener noreferrer\"><span>To the retailer search<\/span><\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=&#8221;kdservice-ansprechpartner-section&#8221; el_id=&#8221;ansprechpartner&#8221;][vc_column el_class=&#8221;kdservice-ansprechpartner-container&#8221;][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h3><span class=\"first\">Your personal<\/span><br \/>\n<span class=\"second\">contact<\/span><\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner el_class=&#8221;col-left&#8221; width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h4><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"\/wp-content\/uploads\/Logo_204.jpg\" alt=\"Lydia Bober, Ansprechpartner Presse\" width=\"160\" height=\"160\" \/><br \/>\nCustomer service<\/h4>\n<p>Headquarters<br \/>\nSelitstra\u00dfe 2<br \/>\n55234 Erbes-B\u00fcdesheim<\/p>\n<p>Contact<br \/>\n<a href=\"tel:+49673196700\">+49 6731 9670 0<\/a><br \/>\n<a href=\"ansprechpartner@selit.de\">info@selit.de<\/a>[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=&#8221;col-right&#8221; width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h4>Contact us directly<\/h4>\n<p>We are also here to help you on an individual basis. Please call us, send us an email or use our contact form. We look forward to hearing from you.[\/vc_column_text][vc_column_text]<a class=\"cta-btn-dark\" title=\"Hier klicken um zum Online-Kontaktformular zu gelangen\" href=\"https:\/\/www.selit.com\/en\/customer-service\/contact\/\" target=\"_self\" rel=\"noopener noreferrer\"><span>to the Online contact form<\/span><\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u2026<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4772","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.selit.com\/en\/wp-json\/wp\/v2\/pages\/4772","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.selit.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.selit.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.selit.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.selit.com\/en\/wp-json\/wp\/v2\/comments?post=4772"}],"version-history":[{"count":17,"href":"https:\/\/www.selit.com\/en\/wp-json\/wp\/v2\/pages\/4772\/revisions"}],"predecessor-version":[{"id":11582,"href":"https:\/\/www.selit.com\/en\/wp-json\/wp\/v2\/pages\/4772\/revisions\/11582"}],"wp:attachment":[{"href":"https:\/\/www.selit.com\/en\/wp-json\/wp\/v2\/media?parent=4772"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}